www.crowonder.com (hereafter referred to as “This Site”) is part of WONDER d.o.o. (hereafter referred to as “Wonder”) which is a Croatian legal registered company: Wonder d.o.o., Prilaz Andrije Konca 6, 23000 Zadar, ID code: HR-AB-23-110048667 in the Trade court in Zadar, MBS 04320034, OIB 05305527416 Croatia.
Wonder handles personal information from users of This Site with respect and confidentiality and according to the law – and takes all reasonable steps to ensure that personal information is stored securely and accurately. Please contact us if you have any questions or comments about our policy, or our use of personal information.
This document contains detailed information about cookies and how personal data are processed. This privacy policy may be revised from time to time as we add new services, or in response to legal changes or commercial developments. Privacy policy changes will be posted on This Site.
When registering, sending an enquiry or booking a tour through This Site, personal information such as name, phone number and email address will be saved in our database because Wonder needs to communicate important information such as booking confirmation, payment reminders and other booking related information.
When visiting or browsing This Site certain information, such as your IP address, which browser is being used, and information about the computer’s operating system, application version, language settings and pages that have been shown to users may be collected.
Wonder employs strict security measures to safeguard personal information and prevent disclosure to third parties without the user’s permission. For this purpose the data storage devices are kept in a secure facility with restricted physical access – and firewalls and other measures are used to restrict electronic access. Access to personally identifiable information is only given to internal staff of Wonder requiring the information to perform a specific job.
Wonder will keep the user’s data safe thus cooperation with our security checks may be necessary before disclosing any information. Information will be retained for a reasonable period, or as long as legally required. To this extent, payments made through Wonder are done via a third party secure certified payment provider and Wonder does not store the full credit card details and is not liable for errors or losses on payments or money transfers.
All communication between Wonder employees and guests will be done via email. All communications sent and received using this email will be stored by Wonder. No communications will ever be passed on to a third party except if required by the law. Wonder may analyse anonymized content of communications to improve its services.
For the exercise of the legal rights to access, rectification, cancellation or opposition to the data treatment a written request by the data subject should be sent to the customer service department on the following email info@croadventure.com. You can also exercise this right by sending a letter via ordinary post to the following address: Wonder d.o.o., Prilaz Andrije Konca 6, 23000 Zadar, Croatia.
In case that in the compliance of the commercial relationship, third parties personal data would be communicated to Wonder d.o.o., the user guarantees that he is authorised to communicate such data and that he has provided to the data subject the relevant information related to its communication in compliance with the legal provisions in force. Should this not be the case the user will be responsible for any infringement or penalty that could be granted to Wonder and could indemnify and keep it harmless in this respect.
Wonder reserves the right to disclose the collected information to any new Owner in the event of entering into an ownership agreement with another business. Wonder will not otherwise disclose, sell, or distribute the information to any third party without permission – unless required to do so by law.
This Site uses cookies for internal site analytics only — to understand how visitors use this site and to improve it. We do not share cookie data with third parties and we do not use external analytics services or advertising trackers.
When you accept cookies on the cookie banner, two cookies are set in your browser:
| Name | Purpose | Expiry | Kind |
|---|---|---|---|
_b42_consent_1 | Records your cookie consent choice (accepted or refused). | 30 days | HTTP Cookie |
_b42_v_1 | A randomly-generated visitor identifier used to count unique visitors and measure engagement. | 30 days | HTTP Cookie |
While your consent is active we collect:
If you make a booking on This Site, we link your visitor cookie to the contact record created from that booking. This helps us understand which marketing efforts lead to bookings. The link is internal and never shared.
Wonder cookies can also be removed manually from the user’s browser at any time via your browser’s privacy settings.
If there are any questions regarding this privacy policy you may contact us using the information below.
Your question or comment will be handled professionally and confidentially as quickly as possible.
